1. Introduction
At MyHaji, we strive to provide our customers with high-quality products and an excellent shopping experience. If you are not entirely satisfied with your purchase, we are here to help. Please read our returns and refunds policy carefully to understand your rights and obligations.

2. Returns
2.1 Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are opened, used, or not in their original condition are not eligible for return.

2.2 Timeframe: You have 15 days from the date of receipt to initiate a return. If 15 days have passed since your purchase, we cannot offer you a refund or exchange.

2.3 Return Process: To initiate a return, please contact our customer service team at info@hajispice.com or call 00971523699935 with your order number and reason for the return. We will provide you with return instructions and a return shipping address.

2.4 Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Refunds
3.1 Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

3.2 Processing: If your return is approved, we will process your refund within 5 business days. The refund will be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.

3.3 Partial Refunds: In certain situations, only partial refunds are granted. For example, any item not in its original condition, damaged, or missing parts for reasons not due to our error may be eligible for a partial refund.

4. Exchanges
4.1 Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at info@hajispice.com or call 00971523699935 with your order number and details of the defect or damage.

5. Non-Returnable Items
Certain types of items cannot be returned, including perishable goods, customized products, and personal care items. Gift cards and downloadable software products are also non-returnable.

6. Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.

7. Contact Us
If you have any questions about our returns and refunds policy, please contact us at:

Email: info@hajispice.com
Phone: 00971523699935
Make sure this policy aligns with your business practices and complies with local laws and regulations. It may be wise to have a legal professional review it.

1. Introduction
At MyHaji, we strive to provide our customers with high-quality products and an excellent shopping experience. If you are not entirely satisfied with your purchase, we are here to help. Please read our returns and refunds policy carefully to understand your rights and obligations.

2. Returns
2.1 Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are opened, used, or not in their original condition are not eligible for return.

2.2 Timeframe: You have 15 days from the date of receipt to initiate a return. If 15 days have passed since your purchase, we cannot offer you a refund or exchange.

2.3 Return Process: To initiate a return, please contact our customer service team at info@hajispice.com or call 00971523699935 with your order number and reason for the return. We will provide you with return instructions and a return shipping address.

2.4 Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Refunds
3.1 Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

3.2 Processing: If your return is approved, we will process your refund within 5 business days. The refund will be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.

3.3 Partial Refunds: In certain situations, only partial refunds are granted. For example, any item not in its original condition, damaged, or missing parts for reasons not due to our error may be eligible for a partial refund.

4. Exchanges
4.1 Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at info@hajispice.com or call 00971523699935 with your order number and details of the defect or damage.

5. Non-Returnable Items
Certain types of items cannot be returned, including perishable goods, customized products, and personal care items. Gift cards and downloadable software products are also non-returnable.

6. Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.

7. Contact Us
If you have any questions about our returns and refunds policy, please contact us at:

Email: info@hajispice.com
Phone: 00971523699935
Make sure this policy aligns with your business practices and complies with local laws and regulations. It may be wise to have a legal professional review it.